4 Jobs in Henrietta, NY
Fairfield Inn is Hiring a Front Desk Associate (full/part-time) Near Henrietta, NY
The Representative is responsible for providing consistent excellent service to guests before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashiering. Looking for mainly 2pm-10pm Shifts with weekend availability.
Job Duties
- Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures
- Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction
- Communicate with other hotel departments to maintain a high level of guest satisfaction.
- Thank guests with genuine appreciation at the end of each stay
- Register guests in Reservations/PMS and follow proper check-in, check out procedures
- Review Front Desk log when coming on shift and record pertinent information as needed throughout shift
- Post charges to individual room or master account
- Manage cash/credit transactions and maintain a personal bank
- Accept payment for guest accounts including third party, advance purchase reservations, and during time of registration at check- in/check-out
- Develop and maintain positive working relationships with others and support team to reach goals
- Assists others as needed and special projects, as necessary
Requirements
- Associates Degree in Hospitality or Travel & Tourism preferred (not required)
- Must be able to speak, read, write and understand the primary language(s) used in the workplace
- Strong Guest Service Skills
- Able to work on PMS software.
- Able to communicate effectively with guests, management, and co-workers
- Must be able to stand up to 8 hours at a time
- Weekends/Holidays are a must for availability
- Must have a positive attitude at all times'
- Must practice the Guiding Principles of our Company
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Relocate:
- Henrietta, NY 14467: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time|Part Time
Accommodations
$27k-36k (estimate)
05/08/2024
09/03/2024
fairfield.marriott.com
BALTIMORE, MD
1,000 - 3,000
1982
STACEY CERTNER
$50M - $200M
Accommodations
Related Companies
The job skills required for Front Desk Associate (full/part-time) include Guest Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate (full/part-time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate (full/part-time). Select any job title you are interested in and start to search job requirements.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
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Career tips from people on Front Desk Associate jobs
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Step 3: View the best colleges and universities for Front Desk Associate.
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